FAQ - Frequently Asked Questions - Support

Find on this page the knowledge base, the frequently asked questions of users.

Useful Tips

1) First Start / SIM Card Installation

2) Permanently Delete the SIM Card PIN

3) Easily Unblock Yourself

4) Perform Updates

5) Safety and Precautions for Use

Connection & Network

1) Purple Screen (Connection Issue)

2) Connect a WiFi Network

3) Using Olga Abroad (Roaming Data)

Sound / Ringtone

1) Change Sound and Volume

2) Increase Ring Duration

3) Connect a Speaker or Hearing Devices (Bluetooth or Wired)

Calls

1) Block Call Waiting

2) Block Unwanted Calls (SPAM)

3) Private Conversation / Turn Off Speaker During Calls

4) Hang Up a Call

5) Echo During Calls

Voice Recognition

1) Poor Understanding of Names Spoken

2) Voice Recognition Not Working (White Mic on Orange Background Frozen)

3) Voice Recognition Says "Time's Up" / Mic Disabled (model O3 only)

4) Voice Recognition Understands Your Call Request but Doesn't Trigger the Call (model O5 only)

Features

1) Set Up an Audiobook or Music on the Device

2) Announcements at Olga's Startup

3) Manage the Voicemail

4) Add Contacts (recommandations)

5) Turn Off the Device

6) SMS / MMS Management

7) Manage an Intercom / Intratone / Entrance Door

8) WhatsApp

9) Youtube

Others

1) Retrieve and Transfer a Contact File

2) Disable Talk Back