Configure SMS / MMS

SMS reception issue

1) Check that Olga is up to date
In Menu (long press on the 3 blue dots) > Update

2) Check if SMS messages appear in the "Messages" app
Menu (long press on the 3 blue dots) > Settings > SMS > SMS access
If the SMS messages do not appear, the issue comes from your mobile operator.
If the SMS messages are visible here but not announced by Olga, go to the next step.

3) Make sure RCS options (Chat RCS / Chat features) are disabled
In the "Messages" app:
Menu (long press on the 3 blue dots) > Settings > SMS > SMS access > Open the Messages app settings > depending on the model: 3 dots or a profile icon at the top right > Settings > (Advanced settings) > Chat RCS / RCS options / Chat features > disable these operator options.

If you can’t find these settings, please contact your mobile operator to ask them to disable RCS chat features.

4) Reconfigure Olga
After performing these checks, set Olga again as the default SMS app:

Menu (long press on the 3 blue dots) > Settings > Other > Apps > Default apps > SMS app
- If you have model 5 or newer: select Olga
- If you have an earlier model: select Messages

If you still do not receive SMS messages in the standard “Messages” app after this, the problem comes from your mobile plan or your operator.

Deleting SMS Messages

If you have a model 3 (ZTE) or 4 (Huawei):

SMS messages cannot be deleted vocally.

You can delete them via: Menu > Settings > SMS > SMS Access.

SMS messages occupy very little memory and are read in reverse chronological order. Therefore, this does not prevent consulting or reading them. Opening up to deletion would require us to open many exits towards the device's basic Android system. This is what we want to avoid to isolate the user in an environment they can control.

If you have a model 5 (Nokia) or newer:

From model 5, it is possible to delete SMS messages vocally, for that you need:
1) Verify that you have version 2.85 in Menu (long press on the 3 blue dots) > Update.
2) Ensure Olga is set as the default SMS Management application in Menu (long press on the 3 blue dots) > Settings > Other > Applications > Default Applications > SMS Application > Select Olga.

Managing MMS (all models)

The list of features is available at this link: http://features.olga.tl

It is not possible to view MMS or take photos in Olga mode.

In the past, we developed a system for managing photos and a vocal camera, but we encountered several problems:
- visually impaired people were not able to focus properly, resulting in mostly blurry photos.
- furthermore, using the camera involved managing the phone's memory, which is not convenient for this population.
- it also required implementing other mechanisms of interaction with the device.

Statistiquement ces fonctions étaient très peu utilisées. Dans l’évolution de l’appareil, nous essayons de faire en sorte qu’il reste simple pour nos clients.

Statistically, these functions were very rarely used. In the evolution of the device, we try to keep it simple for our customers.

1) Accessing received MMS is possible via the helper menu. For this:
Verify that Olga is not set as the default SMS application in Menu (long press on the 3 blue dots) > Settings > Other > Applications > Default Application > SMS Application > Select Message.

2) Go to Menu (long press on the 3 blue dots) > Settings > SMS > SMS Access.