YouTube on Olga

This page explains how YouTube works on Olga.
YouTube is an independent service from Olga. Access depends on the YouTube application and its terms of use.
As on the YouTube website and the official YouTube application, advertisements may be displayed by YouTube.

The official YouTube application was not originally designed for people with visual impairments. Olga therefore offers solutions to make it easier to use and to simplify access to videos.
There are two ways to access YouTube on Olga.

I) Solution 1: YouTube via Olga

This method is available from version 3.15.
Voice command to use: "YouTube"
Videos will be displayed directly in the Olga interface.

II) Solution 2: via the YouTube application

If solution 1 does not work, you can use this method.

Voice command to use:
- version 2.85 or lower: say “YouTube application”;
- version higher than 2.85 and lower than 3.15: say “YouTube”.

To use YouTube, you must first check:

1) Make sure the device is up to date

You can install updates via:
Menu (long press on the 3 blue dots) > Update
- for model 4, you must have at least version 2.84;
- for model 5 or higher, you must have at least version 2.92.

2) Check that accessibility services are enabled on your device

You can enable these services in:
Menu (long press on the 3 blue dots) > Settings > Others > (Smart Assist) > Accessibility > Olga > Enable for Olga.

If a "restricted setting" message appears, you must first make them accessible via:
Menu (long press on the 3 blue dots) > Settings > Others > Applications > Olga > Press the 3 grey dots > Allow restricted settings.

If accessibility services are shown as enabled but Olga indicates that they need to be enabled, a caregiver can disable and re-enable them.

3) Check that the YouTube application is enabled

Menu (long press on the 3 blue dots) > Settings > Others > Applications > Show all applications > YouTube > Check that the application is not disabled.

4) Check that the application is up to date

If YouTube displays an update request screen with a robot, as shown below, this means that your version is not up to date.



a) Menu (long press on the 3 blue dots) > Settings > Others > Applications > Show all applications > Google Play Store > Enable

b) Menu (long press on the 3 blue dots) > Settings > APPS > Google Play Store > 3 grey dots at the top right > Update > Update only YouTube

c) Menu (long press on the 3 blue dots) > Settings > Others > Applications > Show all applications > Google Play Store > Disable

III) Additional information

Restart accessibility services

If accessibility services are blocked, a caregiver can restart the accessibility services via:
Menu (long press on the 3 blue dots) > Settings > Others > Accessibility > Disable and re-enable for Olga.

Access the YouTube application visually (for caregivers)

A caregiver can access the YouTube application visually in order to modify specific YouTube settings.

- for model 4: Menu (long press on the 3 blue dots) > Settings > Apps > YouTube
- for model 5 and higher: Menu (long press on the 3 blue dots) > Settings > Others > Applications > Show applications > YouTube > Open

YouTube Premium

If you use YouTube Premium, it is essential to disable background playback, otherwise the video will continue playing after Olga closes the YouTube screen.

Exit button stuck on the purple screen

If the video stop button remains stuck on the purple screen, please restart the device by pressing the power button for 20 seconds.

If this problem persists, we recommend disabling and re-enabling accessibility services, as indicated above.